Has your key snapped inside your security gate lock? If you’re locked out of your home in Hackettstown, we can help you regain access and replace the damaged lock when needed.
At American Star Locksmith, we provide mobile locksmith service at your location. Call (201) 613-2700 for current availability and estimated arrival time.
Susan, a resident of Canal Way in Hackettstown, NJ, called us after her key broke as she tried to unlock her black metal security gate during a heavy downpour. Part of the key remained inside the cylinder, leaving her outside in the rain with no way to open the gate.
Opening the Gate and Replacing the Damaged Lock
Our first priority was to open the gate so Susan could get inside. We released the deadbolt without damaging the metal gate or its frame, then removed the compromised lock hardware.
During the work, we found internal rust in the old mechanism. With the broken key lodged inside and the lock affected by corrosion, we replaced the deadbolt rather than leaving Susan with the damaged hardware.
We installed a new deadbolt suitable for outdoor use, aligned the locking bolt with the frame, lubricated the mechanism, and provided Susan with a fresh set of keys.
The photo shows the gate’s black metal construction and diamond-pattern mesh, with the silver-colored lock mounted beside the white door frame. Water droplets are visible across the gate, lock, and surrounding trim—the wet conditions we were working in during this call.
Our door lock services include lock replacement for situations like this, where restoring access is only part of the job. Here, we also replaced the damaged mechanism so Susan could secure her gate again.
Need help with a broken key, a home lockout, or a damaged gate lock in Hackettstown? Call American Star Locksmith at (201) 613-2700. We offer 24/7 mobile locksmith service. Call for current availability and estimated arrival time.
Licensed, bonded and insured — NJ License #34LX00020100.







